Verida Legal Limited – Privacy Policy

Effective Date: 1 st April 2026

Verida Legal Limited (“we”, “our”, “us”) is committed to protecting your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect the personal data of visitors to our website, www.veridalegal.co.uk, and those who contact us via our online forms, email, or telephone.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Verida Legal Limited is a limited company registered in England and Wales. We are a regulated firm of solicitors providing criminal defence legal services. We are the data controller for any personal information you provide through our website.

  • Company Name: Verida Legal Limited
  • Registered Office: Unit A1 Haslemere Industrial Estate, Wigan Road, WN4 0BZ
  • Company Number: 16844309
  • Email: contact@veridalegal.co.uk
  • Telephone: 01942 364493

2. Personal Data We Collect

We may collect the following types of personal data from you when you interact with our website:

  • Contact information: Name, email address, and telephone number
  • Case details: Information you provide about your motoring offence or legal matter through contact forms
  • Technical data: Information about your device, browser, and IP address (collected via Google Analytics and server logs)

Due to the nature of legal services, you may provide personal data relating to criminal allegations, offences, or other sensitive matters when contacting us or instructing us.

We process this data where necessary for the establishment, exercise, or defence of legal claims, and in accordance with our legal and regulatory obligations.

Sensitive and criminal offence data

Due to the nature of legal services, we may process sensitive personal data, including health information (such as medical conditions) and criminal offence data (including allegations, offences, and court proceedings).

We process this information where necessary for the establishment, exercise, or defence of legal claims and in accordance with our legal and regulatory obligations.

We may also process information contained within legal documents, correspondence, and evidence relevant to your case.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

  • To respond to your enquiries and provide initial legal advice
  • To provide legal services if you instruct us
  • To communicate with you regarding your case, appointments, and other legal matters
  • To improve our website and monitor and analyse website usage using tools such as Google Analytics.
  • To comply with legal and regulatory obligations, including SRA requirements and identity verification and anti-money laundering obligations where applicable

We process your personal data under the following legal bases:

  • Contract: where processing is necessary to provide legal services to you
  • Legitimate interests: where it is necessary for the operation of our business, including responding to enquiries, managing cases, and handling complaints or claims.
  • Legal obligation – where we are required to comply with legal or regulatory requirements (including SRA requirements).
  • Consent: where required, such as for cookies

We will not use your personal data for marketing purposes unless you have given explicit consent.

4. Where We Get Your Personal Data From

We obtain personal data from a variety of sources, including:

  • Directly from you.
  • Courts, law enforcement agencies, and prosecution authorities.
  • Barristers, expert witnesses, and other legal professionals.
  • Publicly available sources.
  • Third parties connected to your case (such as witnesses or family members).

5. How We Share Your Personal Data

We will not share your personal data with third parties for marketing purposes.

We may share your personal data where necessary with:

  • Courts and tribunals (including HMCTS).
  • Law enforcement agencies (including the police).
  • Prosecution authorities (including the CPS)
  • Barristers
  • Expert witnesses (such as medical or forensic experts).
  • Other solicitors or legal representatives involved in your case.

We also use trusted third-party service providers (data processors) to support our business. These providers process personal data on our behalf. These may include:

  • Clio (case management system)
  • Office 365 (email and document storage)
  • Xero (accounting software)
  • Payment processing providers.
  • Website hosting and analytics providers.
  • Accountants.

All third-party providers act as data processors on our behalf and are required to comply with applicable data protection laws and appropriate security standards.

Some of our service providers may process personal data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, in accordance with UK data protection law, such as the use of standard contractual clauses.

6. Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

In most cases:

  • Client files are retained for 6 years from the conclusion of the matter
  • Enquiry data is retained for up to 12 months where no instruction is received
  • Financial records are retained for 6 years

We may retain information for longer where required by law or where necessary for the establishment, exercise, or defence of legal claims.

7. Cookies and Analytics

We use Google Analytics, which collects information such as IP address and device identifiers. This data is used in aggregated form to analyse website usage and improve our services.

Cookies are small text files stored on your device. Our website may use cookies for:

  • Google Analytics tracking
  • Functional website features (e.g., remembering form entries)

We rely on your consent to place non-essential cookies on your device in accordance with applicable law. You can accept, reject, or manage your cookie preferences via the cookie banner on our website. You can also withdraw your consent at any time.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Access: You can request a copy of the data we hold about you
  • Rectification: You can ask us to correct inaccurate or incomplete data
  • Erasure: You can request that we delete your data (subject to legal obligations)
  • Restriction of processing: You can request that we limit how your data is processed
  • Data portability: You can request a copy of your data in a portable format
  • Objection: You can object to our processing of your data for specific purposes

If you have concerns about how we use your personal data, you can make a complaint to us using the contact details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO’s address:     

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

To exercise your rights, please contact us at: contact@veridalegal.co.uk

9. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from:

  • Loss, misuse, or unauthorised access
  • Disclosure, alteration, or destruction

This includes encryption of sensitive data, secure access controls, and staff training.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is processed, please contact:

Verida Legal Limited

Email: contact@veridalegal.co.uk

Telephone: 01942 364493

Address: Unit A1 Haslemere Industrial Estate, Wigan Road, WN4 0BZ

Disclaimer: This Privacy Policy is intended for informational purposes and to comply with UK GDPR. It does not constitute legal advice.